Paramaribo, April 21st 2020
UPDATED FLY ALLWAYS WAIVER POLICY – COVID-19
With the changing situation with COVID-19 (Novel Coronavirus), Fly AllWays acknowledges that your travel plans may be affected. Fly AllWays is, therefore, allowing passengers whose travel may be affected to rebook free of charge. Fly AllWays will waive the change fees for passengers travelling between March 13th and May 31st, 2020.
Fly AllWays ensures that tickets with travel dates within the above-mentioned period will not be suspended and we hereby guarantee that our passengers will be allowed to use these tickets anytime taking into account a validity of one (1) year.
Passengers may also choose to cancel their trip and apply for a refund which is subject to the fare rules. Normally all promo tickets are by rule nonrefundable. As an exception Fly AllWays allows tax refund of promo tickets implying that the PBM taxes and departure tax from Cuba and Haiti will be refunded. The total refunded amount for promo tickets is set to USD91.00. Please note that this exceptional rule only applies to promo tickets with travel dates between March 13th and May 31st, 2020.
Please contact our sales offices or your travel agent for further assistance.